Frequently Asked Questions

Everything you need to know about your Sorce beauty journey.

When will my order arrive?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

Are your products cruelty-free and vegan?

Yes, at Sorce, we are committed to ethical beauty. All of our products are 100% cruelty-free and formulated without any animal-derived ingredients.

What is your return policy?

We want you to love your glow. If you are not satisfied, you can return your products within 30 days of purchase for a full refund, provided they are gently used or unopened.

Do you ship internationally?

Currently, we ship to the United States, Canada, and the UK. We are working hard to bring Sorce to beauty enthusiasts worldwide very soon.

How can I check the status of my order?

You can check your order status by logging into your account on our website or by clicking the 'Track Order' link found in your confirmation email.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.